Within the Australian healthcare sector there are a number of problems that occur regularly including:
StrongRoom AI
Medication Management Web Applications
Product Manager & UX Designer
UX Design
Product Management
StrongRoom AI (SRAI) is a medical technology startup focused on improving drug management and reducing adverse drug events. The company develops AI-powered tools to help clinicians streamline workflows, enhance medication administration and minimise medication errors. By providing advanced decision-making support, SRAI aims to improve patient safety, clinical outcomes and overall healthcare efficiency.
The Challenge
What were the problems requiring action?
- Medication errors
- Inconsistent data sharing between facilities
- Inefficient workflows
- Stock management issues
- Inadequate technology
- Understaffed facilities
Overcoming these challenges requires solutions that improve healthcare workflows, reduces time spent in administrative tasks and enhances the safety of medication management.
The Goals
What were the key requirements?
Improve Patient Safety
Minimise medication errors and improve overall patient care.
Improve Medication Management
Streamline medication workflows, ensuring accurate medication administration and efficient use of resources.
Increased Product Sales
Increase sales by enhancing product features and capabilities to better meet the needs of healthcare providers, driving greater adoption and usage.
The Solution
How did I help?
StrongRoom AI addresses challenges with five tailored products:
- StrongER - Pharmacy
- StrongPro - Analytics
- StrongCare - Aged Care
- StrongShed - Warehouse
- StrongHospitals - Hospitals
Each product is designed to improve efficiency, safety and decision-making in its respective area. While I primarily focus on StrongCare, I've also contributed to enhancing user experiences and streamlining workflows across all products.
The Results
What impact did I make?
Through in-depth user research and usability testing, I created a more intuitive and user-friendly interface for medical clinicians. I've contributed significantly to building SRAI design style guide which has synchronised design elements across all products.
As Product Manager, I've prioritized feature enhancements based on user feedback, which has increased the overall usability and effectiveness of StrongCare.
As Product Manager, I've prioritized feature enhancements based on user feedback, which has increased the overall usability and effectiveness of StrongCare.
Conclusion
What were my learnings & experiences?
I was initially hired as a UX Designer, where I focused on user research, prototyping and wireframing to create user friendly solutions.
My work has contributed to the company winning the Good Design Australia Award in 2022 and the Service Design Award in 2023 at the Victorian Premier Design Awards.
As I progressed in my role, I was promoted to Product Manager for the StrongCare Application. I now handle product roadmap planning, product strategy and manage sprints with the development team. I aim to ensure that product features align with user needs and business goals.
My work has driven key improvements in product success and contributed to StrongRoom AI's growth.
My work has contributed to the company winning the Good Design Australia Award in 2022 and the Service Design Award in 2023 at the Victorian Premier Design Awards.
As I progressed in my role, I was promoted to Product Manager for the StrongCare Application. I now handle product roadmap planning, product strategy and manage sprints with the development team. I aim to ensure that product features align with user needs and business goals.
My work has driven key improvements in product success and contributed to StrongRoom AI's growth.
